Legal Notice & General Terms and Conditions

Part A: Legal Notice

Information regarding the provider in accordance with Swiss law, in particular the information obligation for providers in electronic commerce pursuant to Art. 3 para. 1 lit. s of the Federal Act against Unfair Competition (UWG).

Provider
Carigiet Labs GmbH
Alte Landstrasse 113
8707 Uetikon am See, Switzerland

Managing Director: Matthias Carigiet
UID: CHE-141.825.286
Commercial register of the Canton of Zurich

Email: info@carigiet.com
Phone: +41 44 798 18 54

Carigiet GEO is a brand of Carigiet Labs GmbH.

Limitation of Liability for Content

The content of this website is created with due diligence. No guarantee is given for the accuracy, completeness, or timeliness of the content. Carigiet GEO shall not be liable for damages arising from the use or non-use of the website, except in cases of intent or gross negligence.

Limitation of Liability for Links

This website may contain links to third-party websites. We have no influence over their content and accept no responsibility for them. The respective operator of the linked pages is solely responsible for their content.

Intellectual Property Rights

The content published on this website is protected by copyright. Any use outside the limits of copyright law requires the prior written consent of Carigiet GEO or the respective right holder.

Part B: General Terms and Conditions (GTC)

1. Scope of Application

These GTC govern the contract between Carigiet Labs GmbH, Uetikon am See, trading under the brand Carigiet GEO (hereinafter referred to as “we” or “Carigiet GEO”), and the client (hereinafter referred to as “Client”) regarding the Carigiet GEO monthly retainer and related services.

Our services are directed exclusively at companies, institutions, and self-employed individuals for purposes related to their commercial or professional activities. They are not intended for consumers.

Deviating terms and conditions of the Client shall only apply if we expressly agree to them in writing.

2. Services

The subject matter of the monthly retainer, in accordance with the respective proposal or order confirmation, includes: ongoing monitoring of the Client’s visibility in AI systems (including ChatGPT, Perplexity, Copilot, Google AI Overviews, Gemini, Claude), access to a shared task list in which measures, status and open items are kept, a recurring weekly meeting of approximately 30 minutes, and the implementation of measures to enhance AI visibility (including structured data, content optimization, source and directory management).

We are entitled to engage carefully selected third parties (subcontractors and freelancers) to perform the services. We remain responsible for quality assurance and the performance of the contract.

3. Free AI Recommendation Audit

The analysis offered on the website is a non-binding, informative service. It is based on automated queries of AI systems whose responses fluctuate and are outside of our control. We assume no liability for the accuracy, completeness, or timeliness of the analysis. The use of the free analysis does not establish a contractual relationship or any claim to a retainer.

4. Conclusion of Contract

The contract for a monthly retainer is concluded when both parties confirm a proposal or order confirmation in writing. The scope of services is determined by the order confirmation; these GTC shall apply additionally.

5. Prices and Payment

5.1 Prices are set out in the proposal or the retainer agreement. They are stated in Swiss francs, exclusive of value-added tax (currently 8.1%). No setup fee is charged.

5.2 Monthly fees are invoiced in advance. We issue the first invoice upon conclusion of the contract; it is payable within ten days. We invoice each further monthly fee ten days before the start of the respective retainer month; it is due on the first day of that month.

5.3 We begin providing services as soon as the first invoice has been paid. The first retainer month begins on the agreed retainer start date, at the earliest on the day payment is received.

5.4 The monthly fee is owed from the retainer start date, regardless of when the Client provides access, information and approvals (Section 8).

5.5 Upon expiry of the payment period, the Client is in default without a reminder and owes default interest of 5% per year. If an invoice remains unpaid ten days after the due date despite a reminder, our services are suspended until payment is received; the monthly fee remains owed.

6. Term and Termination

6.1 The retainer runs for an indefinite period. It has no minimum term.

6.2 Either party may terminate the retainer at any time in text form, effective at the end of the current retainer month. Email is sufficient.

6.3 A retainer month that has begun is owed in full; monthly fees already paid are not refunded pro rata. We cancel any invoice for a retainer month that would begin only after the termination takes effect.

6.4 The work results under Section 9 remain with the Client.

7. Service Commitment, No Guarantee of Success

7.1 Visibility in AI systems depends on the behavior of third parties, namely the operators of the AI systems as well as the sources and directories used. This behavior is outside our control. We owe diligent and professional execution, but not a specific result. In particular, we do not guarantee any specific mention, placement, ranking, or frequency of citation within an AI system.

8. Cooperation of the Client

8.1 The Client shall provide, in a timely manner, all information, expert input, and approvals required for the provision of services, in particular approvals regarding language and content statements, trademark materials, as well as the legal review of publications that refer to the Client by name.

8.2 The Client shall provide the access specified in the proposal within five working days of the retainer start date. As a rule, the Client grants approvals within five working days.

8.3 If cooperation is delayed, our deadlines shall be postponed accordingly. The monthly fee remains owed (Section 5.4).

9. Ownership of Work Results

Upon full payment of the compensation owed, Carigiet GEO transfers to the Client the rights to the work results created specifically for the Client, namely content, structured data, and the associated documentation, to the extent required. The Client retains these work results even after the termination of the retainer; upon request, the Client shall receive a copy or an export.

Pre-existing methods, templates, tools, software, and general know-how of Carigiet GEO remain the sole property of Carigiet GEO.

10. Website Operations

10.1 Website operations (hosting, security, updates and the implementation of the retainer’s specifications on the Client’s website) can only be taken out together with a running monthly retainer. They are invoiced as a monthly flat fee in advance (Section 5) and may be continued month by month after the retainer ends. Section 6 applies accordingly to termination.

10.2 The one-time website move (taking over the existing website unchanged onto our platform) is invoiced with the first invoice. Online shops are excluded from the move; calculators, forms and other tools are quoted separately.

10.3 The domain remains registered in the Client’s name. Upon termination of website operations, the Client receives the source code of the website; Section 9 applies accordingly.

11. Confidentiality

The parties agree to treat non-public information of the respective other party confidentially and to use it solely for the purpose of executing the contract. This obligation survives the termination of the retainer.

12. Data Protection

The processing of personal data is governed by the Privacy Policy of Carigiet GEO. Insofar as Carigiet GEO processes personal data on behalf of the Client, the parties shall enter into a separate data processing agreement pursuant to Art. 9 of the Swiss Federal Act on Data Protection (FADP).

13. Liability

Carigiet GEO is liable for damages caused willfully or by gross negligence. Liability for ordinary negligence is excluded to the extent permitted by law. Carigiet GEO is not liable for indirect or consequential damages, in particular lost profits or third-party claims.

To the extent liability exists, it is limited per event to the amount of compensation paid by the Client in the preceding twelve months. Exception is made for liability due to intent, gross negligence, or mandatory statutory liability (Art. 100 CO).

14. Force Majeure

Force majeure events that make the performance of services impossible or unreasonably difficult shall excuse the affected party from its performance obligations for the duration of the event. The parties shall inform each other immediately.

15. Modifications to the GTC

We reserve the right to amend these GTC. Modifications will be communicated to the Client in writing and shall be deemed approved if the Client does not object within 30 days of notification. In the event of an objection, either party may terminate the retainer in accordance with Section 6.

16. Applicable Law and Jurisdiction

The contract is governed exclusively by Swiss law, excluding its conflict of laws provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes arising out of or in connection with the contract is Zurich, unless mandatory law dictates a different jurisdiction.

17. Severability Clause

Should individual provisions of these GTC be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The parties shall replace the invalid provision with a valid clause that closest reflects its economic purpose.